Skip to content
On this page

Shipping Page ‚Äč

We suggest adding a statement about our services to your shipping policy page. The code below is an example of how you can accomplish this. To add this text, go to Sales channels > Online Store > Pages and select your shipping page. You can also add a page if one does not already exist.

Note: We suggest offering store credit if the customer did not purchase protection and you are not on a Full Coverage plan.

  <b>Order Protection<br /></b> is offered as an additional
  item at checkout to protect your order against the following issues:
    <li>Damaged in transit</li>
    <li>Lost in transit</li>
    <li>Delivered not received</li>
    <li>Wrong item</li>
  If one of these issues occurs, you can submit a claim by going to
  >. Claims reps are available 24 hours per day, 7 days per week to help resolve
  your issue.
<br />
  We highly recommend purchasing shipping protection. Without this protection,
  you will be refunded in the form of store credit, minus the shipping cost, if
  you experience a shipping issue.